1. Introduction
Wingman ("we", "us", "our") is operated by Ashley Justice, based in Australia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.
This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the EU General Data Protection Regulation (GDPR) and the UK GDPR where applicable.
2. Information We Collect
We may collect the following types of personal information:
- Account information: name, email address, username, and profile details you provide when registering
- Payment information: billing details processed securely through Stripe (we do not store card numbers)
- Social media data: information from connected platforms (Instagram, TikTok, YouTube) that you authorise us to access
- Usage data: pages visited, features used, time spent, and interaction data collected via cookies and analytics
- Communications: messages, support requests, and feedback you send us
- Device data: IP address, browser type, operating system, and device identifiers
3. How We Use Your Information
We use your personal information to:
- Provide, operate, and improve the Wingman platform
- Process payments and manage your subscription
- Send transactional emails (receipts, account updates, security alerts)
- Send marketing communications where you have opted in
- Analyse usage patterns to improve our services
- Comply with legal obligations
- Prevent fraud and ensure platform security
4. Legal Basis for Processing (GDPR)
For users in the EU and UK, we process your personal data under the following legal bases:
- Contract performance: to provide the services you have signed up for
- Legitimate interests: to improve our platform, prevent fraud, and communicate with you
- Consent: for marketing emails and non-essential cookies
- Legal obligation: to comply with applicable laws
5. Cookies
We use cookies and similar tracking technologies to enhance your experience. These include essential cookies (required for the platform to function), analytics cookies (to understand how you use our site), and marketing cookies (to show relevant content).
You can control cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may affect platform functionality.
6. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Stripe: for payment processing
- Cloud providers: for hosting and data storage (servers located in Australia and/or the US)
- Analytics providers: for platform analytics (anonymised where possible)
- Law enforcement: where required by law or to protect our legal rights
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain data for legal compliance purposes for up to 7 years.
8. Your Rights
Depending on your location, you have the following rights regarding your personal data:
- Access: request a copy of the data we hold about you
- Correction: request correction of inaccurate data
- Deletion: request deletion of your data ("right to be forgotten")
- Portability: receive your data in a portable format (GDPR)
- Objection: object to processing based on legitimate interests
- Withdraw consent: withdraw consent for marketing at any time
To exercise any of these rights, contact us at [email protected].
9. Security
We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. International Transfers
Your data may be transferred to and processed in countries outside Australia or the EU. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable privacy laws.
11. Children's Privacy
Wingman is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Your continued use of Wingman after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: